The Leaders Notebook

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Hiring an Executive Coach

Executive and leadership coaching has become trendy. Coaches are popping up everywhere providing coa...
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It’s Not What You Say…

In 2008, I wrote about how leaders choose what to do and how to get it done, with a nod to Jimmie Lu...
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Most Feedback is Just Noise

While big-time rockers learned to make feedback on the stage power their music (think Jimi Hendrix),...
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Pushups in Prison

“The struggle itself toward the heights is enough to fill a man’s heart. One must imagine Sisyph...
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What Are You Accountable For?

Accountability is a hot topic in management and leadership. The idea that we are accountable for del...
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More Than Mystery Shopping

It is always surprising to me how some of the most common processes in a business can be like a flas...