The Leaders Notebook

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Questions and Answers

As businesspeople, we love the certainty and closure of answers. Answers end debate and allow us to ...

The Rubber Band Effect

When you stretch a rubber band out and let it go, it snaps back to almost its original shape. The sa...

The Power of Values, Part 2

Last week, in Part 1 of this column, we saw D Bank begin to wake up to a changing market based on th...

The Power of Values

Vision and mission statements are useful documents, but they can be very hard to craft in a way that...

Nothing Soft About Soft Stuff

When I visit a company, I often see that all the executives have copies of the same business book on...

Bananarama

A few years ago I spoke at a conference in London where I was privileged to share the platform with ...

Perceptions First, Then Plans

One of my favorite quotations about change comes from Antoine St. Exupery, who said, “If you w...

What Is Executive Coaching?

About half of the e-mail I get after one of my columns is published in Arkansas Business asks the sa...

Golf and the Art of Leadership

“How could anyone make a connection between the frivolity of golf and the serious business of ...